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Privacy policy

The privacy of your personal information is very important to us. This privacy policy tells you how we use personal information collected at this site Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted online here. Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

This website,, is owned and operated by Heart N’ Soul Inc. This Privacy Policy pertains to information collected online via this website, and does not apply to information collected from other sources.


Heart N’ Soul Inc. is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Heart N’ Soul Inc. web site and governs data collection and usage. By using the Heart N’ Soul Inc. website, you consent to the data practices described in this statement.
In this policy, the words "we", "our", "us" and "website" refer to Heart N’ Soul Inc. Personal information provided to Heart N’ Soul Inc. will remain confidential and will not be disclosed to any outside organization without prior consent of the customer unless required by law or if the terms and conditions stated on this page are violated. Anonymous tracking of interaction may be shared with our third party partners. We may also use your contact information to contact you about new products, events or special promotions.

Certain anonymous information is collected automatically by our site. This information may include visitor domain name, IP address, and referring domain. This information is tracked in server logs, and may be used for troubleshooting purposes. Our website also collects aggregate information, such as page views and visits, in an effort to keep our content relevant to our customers. This information is not customer-specific.

Personal information collected by our site is used for transactional and/or promotional and marketing purposes, and is encrypted using the Secure Socket Layer (SSL) protocol before transmission and storage. Personal information may include your name, address, and credit card number. We collect and use such information to better enhance your shopping experience, and for other transactional and promotional purposes, such as to:

  • Process, track, and fulfill your orders
  • Market our products and services
  • Inform you of special offers and promotions
  • Include you in surveys and contests
  • Manage and develop Heart N’ Soul Inc’s business and operations
  • Contact you for any other legitimate business purpose
  • When we are required or authorized by law to do so, for example if required by court subpoena or process
  • When you have consented to the disclosure, expressly or implicitly
  • Where it is required in the provision of our services
  • Where it is necessary for collection purposes or for other legal process
  • If we engage a third party to provide certain services to us and that third-party is bound by our Privacy Policy
  • If the information is already publically known

Under certain circumstances, Heart N’ Soul Inc. will be required to disclose your personal information, such as:

We want you to be aware that certain online tools exist to help us serve and recognize you when you visit one of our websites. For your convenience, to help us personalize your experience or better serve your needs, we may receive and store certain types of information when you visit our website. You may be familiar with the term “cookies.” These cookies may be placed on your computer when you visit our site. Cookies do not provide any personal information but they allow us to understand how users navigate to and around our website, view product pages, access content and make purchases.

To make online shopping easier, you may register for an account on our website. Information provided by you, such as name and billing address, will be stored securely for future use. You may access and update this information at any time. By creating an account and sharing your billing or email address, you will be added to our customer e-mailing list, and may receive periodic e-mailings from us. You may opt out of these e-mailings at the time of account registration, or by contacting our Customer Service department.

Heart N’ Soul Inc. reserves the right to make changes to this policy at any time to reflect company and customer feedback. If our information practices change in the future, we will notify you by posting the policy changes on our website.

If you have any questions or suggestions regarding our privacy policy, if you wish to be removed from our mailing list or for any other information, you may contact us at: 

Heart N’ Soul Kids
12 Woodvalley Cres
Maple, Ontario L6A 4J5